Cigna Dental Network - In Your Local Area

My Dental Plan: Maximizing the Benefits of Your Dental Plan

The new dentistry brings together a unique complement of skills, knowledge, and capabilities with one primary focus: ensuring your dental health. Working as a team, your dentist and the dental team he or she has assembled wants to recruit you to join them in making sure this focus on new dentistry is maintained you get full value from your dental health plan.

The dental team has two major parts that you may hear referenced during your visits: the "back" and the "front." These terms refer to two very specific functions of your dental team. The front office handles all the administration, scheduling, dental plans, insurance and financial details, and the back office provides the treatment.

Your front office team makes sure you know about scheduling opportunities, handles finances, files with your dental plans and keeps the administrative details under control to provide you efficient services and support. The back office team is thus free to do what they do best: provide the best care and service for you. You'll find the dentist, dental hygienist, and dental assistant ready to assist you during your appointments.

The key component for success of any team is each member's commitment to do their part. As a consumer and team member, your commitment to new dentistry involves three things:

1. Maintaining your commitment to your dental health through regular hygiene appointments and the daily practice of flossing and brushing.
2. Asking questions and getting the essential information you need about your teeth and gums or to understand any treatment plans.
3. Staying open to options and opportunities that the new dentistry offers you by thinking about the information and feedback that your dentist provides you about the status of your dental health and dental plans.

You can maximize the dental plan benefits with the skills and expertise of your dental team by deciding for yourself what kind of relationship you want with your dentist and the dental team and how they can help you achieve a positive outcome for your dental future.

By Brian DesRoches, PhD

+Jim Du Molin is a leading Internet search expert helping individuals and families connect with the right dentist in their area. Visit his author page.

Managed Dental Plans

"Managed" dental care is a great idea.

However, many dentists strongly feel that it should be "managed" by their patients, for their benefit - instead of by a dental insurance company for its benefit.

If you are covered by a dental insurance plan, and if your employer offers you a range of different programs, the time you spend investigating benefits will be time well spent. Doing so puts your family in control of the quality of dental care you can demand and receive from your dental coverage.

Words can have very different meanings, depending on an individual's point of view. Some low cost dental insurance plans restrict patients to "preferred providers" of dental care. That sounds impressive until you recognize that providers are "preferred" by the insurer, not necessarily by you. And in many cases they're preferred, frankly, because they agree to sell their services at a discounted rate.

Review your own insurance options carefully: some dental plans allow participants to continue receiving optimum care from their current physicians and dentists. Some don't. It's your choice.

The idea of solving dental health problems "at no (or minimal) cost to you" is understandably appealing. But recognize the tradeoff. Simply put, it's "little cost and less choice."

+Jim Du Molin is a leading Internet search expert helping individuals and families connect with the right dentist in their area. Visit his author page.